Returns/Exchanges

***  Returns must be made within 30 days of the invoice date.

Returns are NOT ALLOWED on items that are expected to come in contact with bodily fluids (saliva etc).  This includes, but is not be limited to:  Reeds, Guts/Tone boards, cork/wedges/sanoprene, and inserts (Gutserts/Molded inserts).

DO NOT RETURN ANYTHING WITHOUT A RMA# WRITTEN ON THE BOX.  You will receive a RMA # via email after you start the return process at the following link automated return system.

There is a 5% "restocking fee" for all returns.  This will help cover the costs incurred from the originating order and helps us keep prices low.

 

Returns and Exchanges:

Due to the nature of most of the products on this site, the majority of our products are either not returnable/exchangeable or have strict stipulations surrounding the return/exchange of the product to keep products safe for all of our customers.

All returns must be pre-authorized.  Please use the automated return system).  Be sure to specify if you request a refund or an exchange.  Returns must be requested within 30 days of the original invoice date.  Refunds will be made once products have been received, inspected, and approved by WEBFoot Custom Calls.  If the products are not in satisfactory condition they will be returned to the customer at the customer's expense.  Shipping costs of returning unacceptable items to the customer is the responsibility of the customer and will not be returned until return postage has been paid.


WEBFoot reserves the right to repair, replace, or substitute a comparable item at its discretion.

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