Shipping Information
Rush Orders and Expedited Shipping:
We do not offer expedited shipping as a normal option on the website because of the variable costs and the odd delivery rules. Our post office is small enough that they are not able to guarantee Express Mail will be delivered the next day. In reality, it is AT LEAST 2nd day, and sometimes 3rd day. But the cost is still the same as "Next Day" from the larger post offices. So one ends up paying for next day service for something they will not get until the 2nd or 3rd day. If you require expedited shipping, please contact us to see what options are available.
Rushing your order is possible to certain extent. It may incur additional costs, and as stated above we can only operate within the available delivery times of the USPS. Please contact us if a rush order is needed.
Can I track my order?
Not really - According to our USPS postmaster, it is not possible to track a priority mail package with delivery confirmation. It is only updated when the package is received at the post office when we drop it off, and when it is delivered to you. So one would only be able to verify it was delivered, which obviously, could be simply done by checking one's mail box :-).
When should I expect my order to arrive?
We ship out packages on Monday through Friday from the Wiggins CO, United States Post Office. Orders made Friday afternoon through Sunday evening will ship out Monday morning. If you are ordering a custom tool it will ship on the normal shipping days following completion of the tool assuming payment has been received. All products must be paid for prior to shipping out. The primary shipping method is via the Unites States Postal Service Priority Mail. According to the Postmaster, 3-4 days is "usual" but it can be as long as 5-10 days. Canadian orders vary in delivery times and have been as fast as 7 days and as slow as 4 weeks. Orders "across the pond" can take 2 to 8 weeks depending on region and shipping climate.
Why dont you ship out on Saturday?
We don't ship out on Saturday because of our location on the route. Our packages are picked up after the post office closes for the day. So those packages shipped on Saturday just sit in the post office until Monday afternoon when the mail from Saturday afternoon, Sunday, and Monday goes out. It was creating issues for us because customers were complaining that we had marked their package as "shipped" on Saturday, but when they recieved it, the post mark was dated the following Monday. Since there is no increase in delivery speed, we quit shipping out packages on Saturday.
Shipping Costs:
We DO NOT charge "Handling" or "Packaging" fees. We feel that both of those "processes" are part of doing a mail-order/web based business and are part of the price of the goods, NOT something extra to charge for at checkout, so that our prices appear cheaper than everyone else only to gig you later on handling, packaging, and inflated shipping prices. We charge what it costs to ship the package, and we dont "mark-up" our shipping costs.
USA Customers: USPS Priority Mail - Insurance is additional
|
Up to 30lbs – under $300.00 |
$6.25 |
|
Packages over 30 pounds |
Contact Us |
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Orders over $300.00 and under 70lbs 1 |
--FREE-- |
1 -- You must select "Free Shipping" at checkout. Free shipping is an option that is enabled when the order goes over $300.00, but you must select the Free Shipping option or the cart will charge you shipping. Free Shipping for orders over $300.00 does not apply to WEBFoot Services (CNC turning, boring, drilling etc...) or non-USA orders. Shipping will be calculated when the project is quoted or in the case of non-USA orders, shipping may be adjusted after packaging and prior to shipment.
*** Canada Customers: USPS Priority Mail - Insurance is additional
|
Packages up to 3 pounds* |
$14.60* |
|
Packages up to 19 pounds* |
$29.05* |
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Packages over 19 pounds |
Contact Us |
*Orders containing bulky, but light items such as call bags may be subject to addition shipping costs or being downgraded from priority mail to standard parcel service. We will contact you prior to shipping if this should occur.
*** UK, Russia, Sweden Customers: USPS Priority Mail - Insurance is additional
|
Packages up to 3 pounds* |
$16.80* |
|
Packages up to 19 pounds* |
$50.05* |
|
Packages over 19 pounds |
Contact Us |
*Orders containing bulky, but light items such as call bags may be subject to addition shipping costs or being downgraded from priority mail to standard parcel service. We will contact you prior to shipping if this should occur.
*** Non-USA customers - PLEASE NOTE: You will be responsible for any taxes, duties, tarrifs, or fees associated with importing products from the USA into your country. These fees are generally collected by your local postal/mail service. We will NOT falsify the value of the contents of your order or mis-classify them. Most of our products are made in the USA, but some items are made in other foreign countries. All rules and regulations set forth by the United States Postal Service, United States of America, and the destination company will be followed. Any items that are not allowed to be shipped or delivered to any country will not be shipped and you will be contacted by us.
